Terms & Conditions of Use

Introduction

Welcome to permata123, an English-language online entertainment information platform operated for the benefit of Malaysian adults aged 21 and above. The domain permata123.cam (the "Site") publishes information relating to casino games, live dealer tables, sports betting markets, live football, payment methods and associated entertainment content.

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "you" or "your") and the permata123 brand operator ("permata123", "we", "us" or "our"). By accessing, browsing or using any part of the Site, you acknowledge that you have read these Terms, that you understand them and that you agree to comply with them in full.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gambling page, which form part of this agreement by reference.

Definitions

The following defined terms are used throughout these Terms and should be interpreted consistently wherever they appear:

Account Eligibility

Access to and use of the permata123 platform is subject to the following eligibility criteria, which are applied strictly and without exception:

1. Age Requirement: You must be aged 21 years or above at the time of registration and at all subsequent times during account use. permata123 is not intended for and does not permit use by individuals under the age of 21. This requirement applies regardless of the age of majority in any particular jurisdiction.
2. Jurisdiction: You are solely responsible for determining whether accessing and using the Site is lawful in your country, state or territory of residence. permata123 does not represent or warrant that use of the Site is permitted in all jurisdictions. Users in Malaysia should satisfy themselves regarding applicable local laws before registering.
3. Single Account: Each individual is entitled to hold only one registered account. Operating multiple accounts, sharing an account with another individual, or registering on behalf of a third party is strictly prohibited.
4. Accurate Information: All information provided at registration must be accurate, current and complete. Supplying false, misleading or incomplete personal details is a material breach of these Terms and may result in immediate account suspension, forfeiture of balances and referral to relevant authorities.
5. Self-Exclusion: Individuals who have voluntarily self-excluded from gambling platforms in any applicable programme are not permitted to register or maintain an account with permata123.

Account Registration

To access the full functionality of permata123, an eligible individual must complete the registration process in full. The following obligations apply to all registered account holders:

• Password Security: You are responsible for maintaining the confidentiality of your account credentials. A strong, unique password that is not shared with any other service must be used. permata123 will never request your password via email, chat or any unsolicited communication.
• Account Activity: You are responsible for all activity that occurs under your account. If you suspect that your account has been accessed without authorisation, you must notify permata123 immediately.
• KYC Compliance: As part of the registration process or subsequently, permata123 may require you to submit identity documents, proof of address or payment ownership evidence. This is a regulatory safeguard and a condition of continued account access. Documents may include a national identity card, passport, recent utility bill or bank statement showing a Malaysian residential address (Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam or elsewhere in Malaysia).
• Account Dormancy: Accounts that remain inactive for an extended period may be subject to dormancy procedures, which shall be communicated in advance. permata123 reserves the right to deactivate dormant accounts following the applicable notice period.

Deposits & Withdrawals

permata123 may facilitate MYR deposits and withdrawals through a range of payment channels including, where available: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank transfer, CIMB, Public Bank, Hong Leong Bank and selected cryptocurrency options (BTC, ETH, USDT). The availability of any specific payment method is subject to change and cannot be guaranteed at all times.

5.1 — Deposits

• All deposits must be made from a payment method that is registered in the name of the account holder. Third-party deposits are strictly prohibited.
• Minimum and maximum deposit amounts vary by payment method and are displayed within the account interface at the time of the transaction.
• Cryptocurrency deposits (BTC, ETH, USDT TRC20) require the selection of the correct network as displayed. Funds sent to an incorrect network may be irrecoverable, and permata123 accepts no liability for such losses.
• Processing times are indicative only. E-wallet deposits (Touch 'n Go eWallet, Boost, GrabPay) are typically credited quickly, while bank transfers and cryptocurrency transactions may take longer due to third-party processing schedules.

5.2 — Withdrawals

• Withdrawal requests are subject to account verification, KYC status, applicable bonus wagering completion and fraud prevention checks. permata123 does not guarantee that all withdrawal requests will be processed within a specific timeframe.
• permata123 reserves the right to request additional documentation before processing any withdrawal, including proof of payment method ownership.
• Withdrawals must be directed to the same method used for the most recent deposit unless otherwise approved. This restriction is in place to prevent money laundering and unauthorised fund movement.
• Any withdrawals found to involve fraudulent activity, bonus abuse, collusion or chargebacks will be voided and the full account balance may be forfeited.

Bonuses & Promotions

permata123 may offer promotional bonuses including welcome offers, reload bonuses, birthday rewards, referral rewards and cryptocurrency deposit bonuses. All bonuses are subject to the following general conditions unless stated otherwise in the specific promotion terms:

• Eligibility: Bonuses are available to eligible, verified account holders only. permata123 reserves the right to restrict bonus eligibility at its sole discretion.
• Wagering Requirements: Most bonuses carry a wagering requirement, which must be met in full before any associated funds are available for withdrawal. The multiplier, eligible games, contribution rates and time limits are specified within each promotion's terms.
• Maximum Bet: During active bonus play, a maximum permitted bet per round or event may apply. Exceeding this limit may result in the bonus being voided.
• Game Restrictions: Certain game categories (e.g., live dealer tables, sports betting, specific slot titles) may carry a reduced contribution percentage or be entirely excluded from wagering requirement calculations.
• One Bonus at a Time: Unless stated otherwise, only one active bonus may be held at any given time. Attempting to claim multiple bonuses simultaneously may result in all associated bonus credits being removed.
• Abuse Prevention: permata123 actively monitors for bonus abuse, including low-risk arbitrage betting, use of robotic or scripted play, and coordinated exploitation. Accounts found to be involved in such activity may be suspended and any winnings voided.
• VIP Tier Rewards: Birthday bonuses (up to MYR 2,688 for VIP tier) and referral rewards (MYR 38 per eligible referral) are subject to their individual programme terms, which are published separately and updated periodically.
• Withdrawal Cap: Certain bonuses impose a maximum withdrawable amount on winnings generated from bonus funds. This cap is specified in the individual promotion terms.

Acceptable Use

Users of the permata123 Site are required to use the platform lawfully, ethically and in accordance with these Terms. The following activities are strictly prohibited:

• Providing false, fraudulent or misleading information at any stage of account registration or verification.
• Using automated software, bots, scripts or artificial intelligence tools to interact with the Site in a manner not intended for human users.
• Attempting to gain unauthorised access to any account, system or network associated with permata123.
• Transmitting malware, viruses or any code designed to disrupt, damage or alter the functionality of the Site or any related systems.
• Engaging in collusion, match-fixing, or any other scheme designed to gain an unfair advantage over other users or the platform.
• Using the platform in connection with any money laundering, terrorist financing or other financial crime.
• Reproducing, distributing, modifying or commercially exploiting any permata123 Content without prior written authorisation.
• Harassing, threatening or abusing other users or permata123 staff through any communication channel.

permata123 reserves the right to suspend or permanently close any account found to be in violation of these acceptable use provisions and to pursue applicable legal remedies.

Intellectual Property

All Content on the permata123 Site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, is the property of permata123 or its content suppliers and is protected by applicable intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable licence to access and view the Site Content for personal, non-commercial purposes. This licence does not permit:

• Reproduction or distribution of Content in any medium without express written consent from permata123;
• Modification, adaptation, translation or creation of derivative works based on the Content;
• Commercial use, including framing, screen-scraping or data mining of Content for third-party purposes;
• Removal or alteration of any copyright, trademark or proprietary notices from the Content.

The permata123 name, logo and all related marks are trademarks of the permata123 brand. Unauthorised use of these marks is prohibited.

Limitation of Liability

To the maximum extent permitted by applicable law, permata123 provides the Site and its Content on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement.

permata123 does not warrant that:

• The Site will be available, uninterrupted or error-free at all times;
• Information published on the Site is accurate, complete or current at the time of access;
• Results, winnings or outcomes described in illustrative examples reflect actual or future performance.

To the fullest extent permitted by law, permata123 shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising from or related to your use of or inability to use the Site, including but not limited to:

• Financial losses arising from gambling or betting activities;
• Loss of data, profits, goodwill or other intangible losses;
• Interruptions, errors or inaccuracies in game information or market data;
• Unauthorised access to your account resulting from your failure to secure credentials.

Responsible Gambling

permata123 is committed to promoting responsible gambling practices across the platform. These practices are not optional extras — they are core obligations that apply to all account holders and to permata123 as an operator.

• 21+ Only: The platform is strictly for adults aged 21 and above. Any individual who becomes aware that a minor has accessed the Site must notify permata123 immediately.
• Deposit Limits: Eligible account holders may request the application of daily, weekly or monthly deposit limits. Such limits, once applied, may be reduced immediately but increases may be subject to a cooling-off period.
• Self-Exclusion: Users who wish to take a break from gambling may request a self-exclusion period. During an active self-exclusion, account access will be suspended and promotional communications will be suppressed.
• Reality Checks: The platform may provide periodic session duration reminders to help users maintain awareness of time spent gambling.
• Support Resources: Users experiencing difficulty with gambling habits are encouraged to seek support. External resources are referenced on the Responsible Gambling page of this Site.

Please refer to the dedicated Responsible Gambling page for full information on available tools and external support organisations.

Privacy

permata123 collects, processes and stores personal information in accordance with its Privacy Policy. By using the Site, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is published in full at /privacy-policy and is incorporated into these Terms by reference.

Key data-handling principles applied by permata123 include:

• Collection of personal data only where necessary for the stated purpose;
• Secure storage using appropriate technical and organisational measures;
• No sale or unauthorised transfer of personal data to unaffiliated third parties;
• User rights to access, correct or request deletion of personal data, subject to applicable legal retention obligations.

Amendments to These Terms

permata123 reserves the right to modify, update or replace any part of these Terms at any time and for any reason, including changes to applicable law, regulatory guidance or platform functionality. When material changes are made:

• The updated Terms will be published on this page with a revised "Last updated" date;
• Where practicable, registered account holders may be notified via their registered email address or an in-platform notice;
• Continued use of the Site following publication of the revised Terms constitutes acceptance of those changes.

Users are encouraged to review these Terms periodically. If you disagree with any amendment, you must discontinue use of the Site and request account closure if applicable.

Governing Law and Dispute Resolution

These Terms and any dispute, claim or matter arising out of or in connection with them shall be governed by and construed in accordance with applicable law. Users are responsible for determining the legality of online gaming activities in their own jurisdiction before using the Site.

In the event of a dispute between a User and permata123, the parties shall first attempt resolution through direct communication. Formal disputes that cannot be resolved informally may be referred to the dispute resolution process specified by the applicable regulatory authority.

permata123 does not guarantee that any particular legal framework applies to every User's jurisdiction. Malaysian users are solely responsible for understanding and complying with local laws, including those relating to online gambling, data protection and consumer rights.

Contact Us

If you have any questions, concerns or feedback relating to these Terms & Conditions, please contact the permata123 support team. Support is available in English and is best used for account, payment and policy enquiries.

Email: [email protected] (plain text — not a clickable link)

Please include your registered account username and a clear description of your enquiry. Response times may vary depending on query volume. Do not include passwords, full payment card numbers or sensitive identification documents in any initial contact message.

For responsible gambling support and crisis resources, please visit the dedicated Responsible Gambling page which lists appropriate external contacts.